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  • Soft Keys: These are the unlabeled keys on your phone below your screen. They point to an option on the screen. 

  • VOIP: This is a common term you may hear from REMC. It stands for Voice Over IP and simply refers the type of phone system. 

  • Phone Models: These are listed at the bottom of the page.  

Adjusting the Ringer Volume

There are two buttons at the bottom of the phone below the numerical keypad. The left button lowers the volume and the right button raises it.

Placing a call

  • You do NOT need to dial 9 or any number before dialing the phone number. 
  • Just pick up the handset and dial the number.