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Basic Info

Adjusting the Ringer Volume

Placing a call

WARNING: THE FIRST TIME YOU CHECK YOUR VOICEMAIL

Checking your voicemail

Changing your unavailable greeting 

  1. Dial into your voicemail as if you are checking your messages. 
  2. From the voicemail menu, press "0" 
  3. Press "1" and wait for the tone 
  4. The system will start recording at the tone 
  5. Record your message and then press # to save then listen to the prompts to listen to it, or accept it, or try again.  

Recording a Temporary Greeting (Vacation Message)

  1. Dial into your voicemail as if you are checking your messages. 
  2. From the voicemail menu, press "0" 
  3. Press "4" to record a new temporary greeting (Press "2" to erase the temporary greeting if one is enabled)
  4. Press "1" and wait for the tone
  5. The system will start recording at the tone 
  6. Record your message and then press # to save

How to record your name

  1. From the voicemail menu, press "0" 
  2. Press "3" and wait for the tone 
  3. The system will start recording at the tone 
  4. Say your name and then press # to save then listen to the prompts to listen to it, or accept it, or try again.  

Change your password

  1. From the voicemail menu, press "0" 
  2. Press "5" and type in your new password 
  3. Press # to save  

Transferring calls

Blind Transfer

Attended Transfer

Transferring a call direct to Voicemail

How to remotely Pick up a RINGING extension

Forwarding ''your'' extension

How to Record a phone call

Add your own Speed Dials

Accessing the speed dials

Adding your own Speed Dials

Phone models

 Polycom VVX310, monochrome display, image  

 Polycom VVX410, color display, image