REMC1 uses a number of means to provide remote assistance to our clients. Two of them are TeamViewer and Google Remote Desktop. These are screen sharing applications that allow us to remotely use a client's device to install software, diagnose performance issues, and provide instructional assistance among other things.

Here you will find everything you should need to know to utilize these resources.


The Teamviewer application can be downloaded and installed from our support page found here:


Google Remote Desktop

 Google Remote Desktop is a screen sharing application we primarily use to provide remote assistance on Chromebooks. It can, however, also be used for remote assistance on other computers and devices.